Final Sale Policy

Due to the nature of our products being food items, all sales are final.
We are unable to accept returns or exchanges for health, safety, and quality assurance reasons.

Customer Satisfaction Guarantee At Brato, your satisfaction is our priority.
If there is any issue with your order — such as a mistake, incorrect item, or any inconvenience — please ontact us immediately.

We are committed to making things right and will gladly provide replacement whenever necessary.

How to Report an Issue

Please notify us within 24 hours of receiving your order.

Provide your order number and a brief description of the issue.

If possible, photos of the product or package will help us resolve the situation faster.

Contact Information

Email: contact@bratosticks.com Phone: 437 872 0506
Or reach out through our website contact form.

Thank you for choosing Brato!
We are here to ensure you have the best experience possible — because you deserve it!